Frequently Asked Questions
Your questions answered about FreeConverter.info and our services.
1. What is FreeConverter.info?
FreeConverter.info is a platform designed to provide free and reliable file conversion tools for individuals and businesses. We support a variety of formats including Word to PDF, PDF to Word, images to PDF, and more.
2. Is FreeConverter.info completely free to use?
Yes, all our basic tools are completely free. For advanced features such as batch processing or API integrations, we offer premium solutions tailored for businesses.
3. How secure is the file conversion process?
Security is our top priority. All uploaded files are processed automatically and deleted from our servers within 24 hours. We use end-to-end encryption to ensure your data remains secure.
4. What file formats are supported?
We support a wide range of file formats including Word, Excel, PowerPoint, PDF, JPG, PNG, and BMP. For a complete list of supported formats, please visit our Services page.
5. Can I convert files in bulk?
While our free tools are designed for single file conversions, we offer batch processing for premium users and API clients. Contact us for more details on our premium plans.
6. How do I contact customer support?
You can reach out to us via email at [email protected] or call us at +447402337891. We’re here to help.
7. What is the API service offered by FreeConverter.info?
Our API service allows businesses to integrate our file conversion tools into their platforms seamlessly. It’s a scalable solution designed to enhance workflows and productivity. Learn more by contacting our team.
8. Can I use FreeConverter.info on mobile devices?
Absolutely! Our platform is optimized for use on desktops, tablets, and smartphones, ensuring you can convert files on the go with ease.
9. How long are files stored on your servers?
Files uploaded for conversion are stored temporarily and automatically deleted from our servers within 24 hours. This ensures your privacy and data security.
10. Do I need to create an account to use FreeConverter.info?
No, you do not need an account to access our free tools. However, creating an account is required for advanced features like API integration or premium services.
11. Are there any file size limitations?
For free users, there may be file size limitations depending on the tool. Premium users and API clients enjoy higher file size limits and faster processing speeds.
12. How do I ensure my data remains private?
We are committed to your privacy. All file uploads are processed securely, and no files or personal data are shared with third parties. Read our Privacy Policy for more details.