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Privacy Policy

Effective Date: 01.12.2023

At FreeConverter.info, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect information necessary to provide you with our services effectively. This may include:

  • Personal Information: Name, email address, and phone number when voluntarily provided through contact forms or account registration.
  • Usage Data: Information about your interaction with our website, including IP address, browser type, device information, and pages visited.
  • Uploaded Files: Files you upload for conversion, which are processed and stored temporarily.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our file conversion services.
  • To respond to inquiries and support requests.
  • To analyze website performance and user behavior for enhancements.
  • To comply with legal obligations and protect against unauthorized or unlawful activities.

3. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Uploaded Files: Files uploaded for conversion are automatically deleted from our servers within 24 hours.
  • Account Information: Personal information provided during registration is retained until the account is deleted or the user requests data removal.
  • Usage Data: Aggregated usage data is retained for analytical purposes, but it cannot be traced back to individual users.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share data in the following scenarios:

  • Service Providers: With trusted third-party providers who assist in operating our services (e.g., hosting providers, analytics tools).
  • Legal Requirements: To comply with legal obligations, such as responding to court orders or lawful government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Correction: You can request access to the personal data we hold about you and request corrections if necessary.
  • Deletion: You have the right to request the deletion of your personal data, subject to legal obligations.
  • Data Portability: You may request a copy of your personal data in a portable format.
  • Withdrawal of Consent: If you provided consent for data processing, you can withdraw it at any time.

6. Security of Your Data

We implement robust technical and organizational measures to safeguard your information. This includes secure data transmission using SSL encryption, regular security assessments, and limited access to personal data by authorized personnel.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +447402337891
Address: Hayers UK Ltd, 121, Livery Street, Birmingham, West Midlands, United Kingdom, B3 1RS